Assistant Hospitality Manager – 30+ hours per week
Reporting to: Hospitality Manager
Location: The Horton Arts Centre, Epsom
Hours: 30+ per week over five days including one evening per week.
Potential for increased hours working on private events.
Pay: £12 per hour with holiday pay. (£24,960 pro rata)
Benefits: training opportunities, employee wellbeing support programme, sick pay, discounted food and drink, free parking.
Start date: October 2023
The Role
This is a fantastic opportunity for an ambitious person keen to progress in a hospitality and events career.
You’ll be working with a great team at Epsom’s creative and cultural venue The Horton, offering supervisor support for the café-bar, events and private hires.
The Horton is a registered charity with big plans for growth. We host creative workshops, live performances, exhibitions and wellbeing activities.
All profits from our hospitality operations help to run the venue sustainably.
As Assistant Hospitality Manager, you will have a flexible approach to work in a fast-paced environment.
This role is ideal for someone with experience in hospitality who is interested in a varied role with opportunities for further training and development.
As well as having practical service skills and excellent customer service, you will be required to prepare food, supervise more junior staff, and take responsibility as a key holder. There will be opportunities to learn more about menu development, costing events packages, rota planning and budgeting, with the chance to contribute new ideas.
The Horton embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. Find out more about our culture.
If you are interested, please read through the Job Information Pack and get in touch with your CV and covering email explaining what attracts you to this role.
Download the Job Information Pack
We will be interviewing on a rolling basis.
Charity Trustee
We are always eager to connect with individuals from our local area may be interested in joining our board of trustees. Whether you have prior trustee experience or not, we welcome applications from anyone who is enthusiastic and passionate about Epsom, the arts, and heritage.
Being a trustee involves providing strategic guidance and support to the charitable organisation, ensuring that we fulfil our mission and objectives. You will have the opportunity to contribute to the growth and development of Epsom’s arts and heritage scene, making a lasting impact on the community.
While experience in this field is not necessary, a genuine interest and care for Epsom’s cultural heritage is essential. As a trustee, your main responsibilities will include attending board meetings, participating in discussions, and helping shape the direction of our organisation. Your unique insights, perspectives, and ideas will be highly valued.
We believe that diversity is key to the success of our board, and we strongly encourage individuals from all backgrounds to apply. By bringing together people with diverse experiences, skills, and perspectives, we can create a more inclusive and vibrant arts and heritage community in Epsom.
If you are interested in becoming a trustee and making a meaningful contribution to our organisation, please get in touch with us. We would be delighted to speak with you and provide more details about becoming a trustee, as well as answer any questions you may have.
Now that the main building renovation project transforming The Horton is complete, we are looking for new trustees to support our growth and development as we enter a new phase.
Join us in preserving and promoting Epsom’s rich cultural heritage. Together, we can make a difference.
To express an interest in this role, please send your CV and cover letter to [email protected]
Charity Treasurer (Trustee)
We are looking for an experienced and knowledgeable Treasurer to help support the growth and development of The Horton Arts Centre as we enter a new phase.
The Horton is a new, award-winning venue in Epsom, that opened in 2022. Having completed a complex £3m restoration of the former chapel, we are now moving forward with our plans to make The Horton a renowned cultural centre, championing the creative arts and our important history of mental health care.
The Treasurer will join our friendly board of trustees (Horton Chapel Arts & Heritage Society), and will oversee the financial affairs of the organisation to ensure we are sustainable and operating within legal, constitutional and accepted accounting practice. The Treasurer will help to ensure that proper records are kept and effective financial procedures are in place that support the organisational structure, which includes a trading subsdiary, The Horton Epsom Ltd. They will monitor and oversee reporting on the financial health of the organisation, liaising with our accountants and staff on production of necessary financial reports/returns, accounts and audits.
The Horton embraces diversity and equal opportunity in a serious way. We are committed to building a board of trustees that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. Find out more about our culture.
Key Responsibilities:
- Liaise with staff, trustees and volunteers to ensure continuing financial viability of the organisation
- Take the lead in interpreting financial data for fellow trustees and making them aware of financial obligations
- Regularly report financial position in Board meetings for both the Charity and the trading subsidiary
- Oversee the production of the annual budget and propose its adoption to both the Charity and the trading subsidiary
- Oversee the VAT returns and liaise with finance-related suppliers where necessary..
- Ensure proper records are kept and that effective financial procedures and controls remain in place i.e.
- Signatories on the bank
- Purchasing limits
- Purchasing systems
- Petty cash/float
- Salary payments
- Pensions
- PAYE & NI payments
- Appraising financial viability of plans, proposals and feasibility studies
- Lead on appointing and liaising with auditors
- Help to oversee and support the Finance Coordinator.
Requirements:
Qualified either with ACCA or CIMA would be desirable. Experience as a senior financial manager is essential.
Knowledge of bookkeeping and financial management best practice with good financial analysis and strategic skills.
The ability to communicate clearly.
Knowledge and experience of current fundraising practice relevant to voluntary and community organisations would be desirable.
Good IT skills, including working knowledge of bookkeeping software Xero.
Support the vision and values of the Charity and our commitment to promoting diversity and inclusion.
Commitment:
Trustees typically spend a few hours each week on Charity matters – each with their own specialist area. Trustees are unpaid.
The Board of trustees meets around 10 times per year (usually early evening weekdays) and also occasionally for strategic planning sessions. Trustees are also in regular contact by email.
To express an interest in this role, please send your CV and cover letter to [email protected]
Casual Hospitality Staff (Part-time)
Reporting to: Hospitality Manager
Location: The Horton Arts Centre, Epsom
Hours: Varied – typically including one evening per week.
Salary: Living Wage
The Horton Arts Centre is a growing not-for-profit venue for creative arts, heritage and events, in a renovated former chapel. It is run by a charity.
The Horton’s Café-Bar offers fresh and excellent quality food and drink. It is a social hub that also provides hospitality for events and private hire that take place at the venue. We have been awarded the maximum award of 5 for Food Hygiene and Safety.
The Horton is currently open to the public 5 days per week 9.15-4.30pm Tuesday to Saturday, Fridays 9.15am to 11pm plus other evenings for performances and events.
We are looking for a flexible café-bar worker to join our team. Must be over 18 years with some hospitality experience.
Job description
Principal duties – operational
- Delivering a high quality and professional café-bar service for all customers.
- Ensuring menu items have been prepared as agreed, in accordance with food safety, hygiene and allergens best practice.
- Cash handling
- Complying with all relevant legislation and policies in relation to food hygiene, COSHH and Health and Safety.
- Following procedures for reducing energy consumption and correct recycling and disposal of waste.
- Undertaking such other duties as may reasonably be required.
- Exercising discretion and respect the need for confidentiality at all times.
- Maintaining The Horton’s high standards and reputation at all times.
- Act as occasional venue duty manager for events, with responsibility as one of the key holders.
Benefits
- Pro-rata holiday pay
- 10% staff discount in café.
- Free parking
To apply, please send your CV and a covering email stating why you are applying for this role to [email protected], or drop your CV and cover letter at The Horton’s Welcome Desk.
We are not able to accept any applications directly through Facebook or Messenger
Makers Markets – 15 – 23 December 2023
Calling all artists and makers!
Following the success of our previous creative makers markets, we are delighted to be hosting curated arts and craft markets on Saturday 15th December – as well as pop-ups every day in the Atrium in the week running up to Christmas.
You may be a seasoned Etsy seller or have just started experimenting with making your own items and want to give it a go. We’re especially looking for artists and those with a specific craft that design and make their own original items.
To express an interest, please download and complete the form below. Please note that this is a curated art and craft marketplace, meaning that sellers will be selected to offer a diverse selection of original items, not based on first-come first-served.
Sellers will pay a fee of
(£30 +VAT) £36.00 for a table in our performance space
(£34 +VAT) £40.80 for a table in our atrium
Pop-up Atrium spaces 18th – 23rd December £32 + VAT £38.40 per day or £132+VAT £156 for the whole week. (Tuesday to Saturday).
The Horton has free wi-fi, free parking, licensed café-bar and fully accessible set-up. The event will be promoted on our website, social media channels and through regional PR partners. Sellers can also collect promotional posters and leaflets from The Horton to distribute, free of charge.
For more details, please download the application form below. Email [email protected] with any queries.
Dates for 2024 Spring, Summer and Winter Markets will be announced here soon.
Volunteering with The Horton
Volunteering is a great way to meet new people, have fun and know that your contribution is of real value to the community.
As an independent charity, The Horton relies on volunteer support to make great things happen. Our volunteers can choose the hours that suit their lifestyle and interests.
Roles include: visitor assistant, event steward, hospitality assistant, arts workshop support, box office, small D.I.Y jobs and will soon be expanding to add gardening.
To express your interest, please complete the below application form. We will get back to you as soon as we can. It is a very busy time at The Horton and most staff are part time so this may not be straight away.
All volunteers are expected to carry out tasks in the spirit of The Horton’s values of tolerance, welcoming diversity and including everyone. Read about our Vision & Values to find out more.
THANK YOU
Freelance Technicians, The Horton
£15 per hour;
Min four-hour call
As we begin planning for performances and events at The Horton, we are seeking technicians to form our pool of freelancers to fit up and run sound and lighting for live music, theatre and dance performances, talks and events.
Events requiring technical support start in April 2022 and are one-night events paid on an hourly basis. Shifts will be ad hoc, with increasing opportunities as The Horton builds up to a regular programme of events in 2022.
This is a unique opportunity to be part of a new growing arts centre in Surrey. Please read our technical specification for details of the equipment we currently own.
Duties and Responsibilities
- Programme and operate our Jands Stage CL Compact Lighting Console lighting desk
- Operate our Yamaha QL1 sound desk with four radio mics
- Working solo in both lighting and sound.
- Working alongside a range of artists
- Maintaining the condition of the lighting and sound equipment and ensuring safe storage when not in use
- Assisting on the delivery of projects as required/when available
- Performing maintenance on all sound and lighting equipment and/or reporting faults and damage when needed
- Developing and maintaining professional relationships with colleagues and artist of The Horton and any suppliers we use
- Help to identify and undertake any training deemed necessary by The Horton and applying it in the workplace
- To comply with all policies The Horton share with you in relation to Equal Opportunities, Health & Safety and Evacuation.
Person Specification
Essential:
- Ability to work and collaborate with visiting artists
- Ability to work independently
- Previous experience with rigging a small digital lighting & digital sound set-up, fitting up from flight case to operation
- Previous experience using radio mics – fitting and operating
- Excellent punctuality and organisational skills
- Ability to work well under pressure
- An understanding of stagecraft and theatre traditions
Desirable:
- Video/projection experience would be beneficial too but not a requirement for the post
- Experience mentoring future theatre professionals
- IT and networking skills
- Industry certification in Working at Height, Health & Safety and/or Electrical standards.
Please send your CV and a covering email to [email protected]
The first opportunity will be late April 2022 with a training and induction session prior to this.
There is no closing date as we will continue to recruit until the pool is sufficient for our programme.
This is an exciting opportunity to be part of a ‘front-of house’ team, where your time and skills will be highly valued.
We are looking for a number of Box Office Assistants to provide a friendly and helpful welcome on behalf of The Horton, selling tickets and supporting administration of the venue.
You would need to be able to commit to at least one regular half-day every week. Ad hoc evening sessions, before performances and during the interval, would be shared between all box office volunteers to suit their availability and interests.
Role Description
- To act as the reception for the venue, ensuring the Box Office provides a professional and welcoming service for all visitors including artists, hirers and public.
- To answer the telephone and act as first point of contact for general enquiries.
- To deal with any customer service issues that may occur, either in person, on the phone or via email, in a professional manner, handing over to staff members as required.
- To ensure a thorough knowledge of upcoming events at The Horton and the building’s heritage, to enable the Box Office to give the best possible customer service.
- To operate the computerised box office system and online sales technology. (Training will be given.)
- To ensure the ticketing systems records are maintained and accurate.
- To support the administration of the venue, ensuring information is up-to-date and well organised.
- To be responsible for cash and card transactions made by the Box Office.
- Liaise with staff members and other Box Office volunteers to ensure essential information is passed on and good communication is maintained at all times.
- To keep a log of any visitor access requirements including disabled visitors to the mezzanine who would require support to evacuate the building in an emergency.
- Ensure leaflet displays and merchandise areas are tidy and well-stocked.
- To keep up-to-date on current Box Office practices and attend any appropriate training sessions related to your role.
- Carry out all tasks in the spirit of The Horton’s values of tolerance, welcoming diversity and including everyone.
Personal Qualities and Experience
- A friendly and approachable personality with good communication and telephone skills.
- Passionate about good customer service.
- Must be confident in working independently and under pressure (e.g. managing a queue of people)
- Good computer skills.
- Previous experience of cash handling /financial procedures.
- Enthusiasm for the creative arts, live performance and culture in general.
- Confidence in promoting events and activities to visitors.
- Previous work or volunteering dealing directly with members of the public.
As a role with some responsibility for finance, you may be required to complete a Criminal Records (DBS) check.
To apply
Please send a brief CV and cover letter to [email protected] setting out why you are interested in this volunteer position and what qualities you feel you could bring to the role.
Please also state if there are specific days of the week that you would be available or whether this is flexible.
Please note – this application process is for Box Office Volunteers only.
Seeking Wedding and Catering Preferred Suppliers
From 2023 The Horton will be opening bookings for wedding receptions and larger-scale catered events.
We are seeking expressions of interest from experienced suppliers who would like to be considered for our approved list of suppliers for:
Event catering
Wedding planning
Furniture hire
Flowers, décor and styling
DJ services
Photography and videography
Full wedding and event management service
If you have not visited the venue, you are encouraged to do so during public opening hours Wednesday- Saturday 9.15am-4.30pm.
Please note:
The Horton can accommodate up to 250 guests for seated dining across two rooms, depending on table configuration.
When the Performance Space is used as a dance floor, The Atrium alone would accommodate up to 150 guests, depending on table configuration.
Caterers would need to be able to prep off-site and bring in a portable kitchen as The Horton’s own kitchen is not adequate for large-scale catering and refrigerated storage is for in-house café use. There is a hard-standing area outside the kitchen with power and water supply.
The Horton’s Premises License allows up to 12 dates per year for weddings. It is not currently licensed to carry out marriage ceremonies.
To express your interest, please email [email protected]
If you have hard copy brochures of your what you offer, please post to: Hospitality Team, The Horton Arts Centre, Haven Way, Epsom, Surrey KT19 8NP
