Reporting to: Hospitality Manager
Location: The Horton Arts Centre, Epsom
Hours: Varied – typically including one evening per week. Must be able to work New Year’s Eve.
Salary: Living Wage
The Horton Arts Centre is a growing not-for-profit venue for creative arts, heritage and events, in a renovated former chapel. It is run by a charity.
We are looking for a new part-time member of the team who can offer flexible availability and be both able to work day shifts in the café and evening events throughout the year. This will include New Year’s Eve 2022.
The Horton’s Café-Bar offers fresh and excellent quality food and drink. It is a social hub that also provides hospitality for events and private hire that take place at the venue.
We have been awarded the maximum award of 5 for Food Hygiene and Safety.
The Horton has a licence from 8am to 10.30pm Sunday to Thursday and 8am to 11.30pm Friday and Saturday. Opening hours will be extended to 12.30am as a one-off on New Year’s Eve.
Job description
Delivering high-quality and professional service for all customers. You’ll work closely with your team to create a welcoming and friendly atmosphere our visitors will love.
Ensuring menu items have been prepared and served as agreed, in accordance with food safety, hygiene and allergens best practice.
Till operation and cash handling.
Serving drinks and restocking.
Keeping front of house seating area and back of house serving and kitchen areas clean.
Complying with all relevant legislation and policies in relation to food hygiene, COSHH and Health and Safety.
Following procedures for reducing energy consumption and correct recycling and disposal of waste.
Undertaking such other duties as may reasonably be required.
Maintaining The Horton’s high standards and reputation at all times.
Supporting inclusion and diversity.
Benefits:
Pro-rata holiday pay
10% staff discount in café.
Free parking
Please send your CV and covering email to [email protected]
We are looking to appoint as soon as possible and applicants must be able to work the evening of 31 December 2022.
Freelance Technicians, The Horton
£15 per hour;
Min four-hour call
As we begin planning for performances and events at The Horton, we are seeking technicians to form our pool of freelancers to fit up and run sound and lighting for live music, theatre and dance performances, talks and events.
Events requiring technical support start in April 2022 and are one-night events paid on an hourly basis. Shifts will be ad hoc, with increasing opportunities as The Horton builds up to a regular programme of events in 2022.
This is a unique opportunity to be part of a new growing arts centre in Surrey. Please read our technical specification for details of the equipment we currently own.
Duties and Responsibilities
- Programme and operate our Jands Stage CL Compact Lighting Console lighting desk
- Operate our Yamaha QL1 sound desk with four radio mics
- Working solo in both lighting and sound.
- Working alongside a range of artists
- Maintaining the condition of the lighting and sound equipment and ensuring safe storage when not in use
- Assisting on the delivery of projects as required/when available
- Performing maintenance on all sound and lighting equipment and/or reporting faults and damage when needed
- Developing and maintaining professional relationships with colleagues and artist of The Horton and any suppliers we use
- Help to identify and undertake any training deemed necessary by The Horton and applying it in the workplace
- To comply with all policies The Horton share with you in relation to Equal Opportunities, Health & Safety and Evacuation.
Person Specification
Essential:
- Ability to work and collaborate with visiting artists
- Ability to work independently
- Previous experience with rigging a small digital lighting & digital sound set-up, fitting up from flight case to operation
- Previous experience using radio mics – fitting and operating
- Excellent punctuality and organisational skills
- Ability to work well under pressure
- An understanding of stagecraft and theatre traditions
Desirable:
- Video/projection experience would be beneficial too but not a requirement for the post
- Experience mentoring future theatre professionals
- IT and networking skills
- Industry certification in Working at Height, Health & Safety and/or Electrical standards.
Please send your CV and a covering email to [email protected]
The first opportunity will be late April 2022 with a training and induction session prior to this.
There is no closing date as we will continue to recruit until the pool is sufficient for our programme.
Seeking Wedding and Catering Preferred Suppliers
From 2023 The Horton will be opening bookings for wedding receptions and larger-scale catered events.
We are seeking expressions of interest from experienced suppliers who would like to be considered for our approved list of suppliers for:
Event catering
Wedding planning
Furniture hire
Flowers, décor and styling
DJ services
Photography and videography
Full wedding and event management service
If you have not visited the venue, you are encouraged to do so during public opening hours Wednesday- Saturday 9.15am-4.30pm.
Please note:
The Horton can accommodate up to 250 guests for seated dining across two rooms, depending on table configuration.
When the Performance Space is used as a dance floor, The Atrium alone would accommodate up to 150 guests, depending on table configuration.
Caterers would need to be able to prep off-site and bring in a portable kitchen as The Horton’s own kitchen is not adequate for large-scale catering and refrigerated storage is for in-house café use. There is a hard-standing area outside the kitchen with power and water supply.
The Horton’s Premises License allows up to 12 dates per year for weddings. It is not currently licensed to carry out marriage ceremonies.
To express your interest, please email [email protected]
If you have hard copy brochures of your what you offer, please post to: Hospitality Team, The Horton Arts Centre, Haven Way, Epsom, Surrey KT19 8NP
Volunteering is a great way to meet new people, have fun and know that your contribution is of real value to the community.
And it’s the perfect time to get involved forming a new team of enthusiastic people.
As an independent charity, The Horton relies on volunteer support to make great things happen. Our volunteers can choose the hours that suit their lifestyle and interests.
Roles include: visitor assistant, event steward, hospitality assistant, arts workshop support, box office, small D.I.Y jobs and will soon be expanding to add gardening.
To express your interest, please email [email protected] to request an application form. We will get back to you as soon as we can. It is a very busy time at The Horton and most staff are part time so this may may not be straight away.
All volunteers are expected to carry out tasks in the spirit of The Horton’s values of tolerance, welcoming diversity and including everyone. Read about our Vision & Values to find out more.
THANK YOU
This is an exciting opportunity to be part of a ‘front-of house’ team, where your time and skills will be highly valued.
We are looking for a number of Box Office Assistants to provide a friendly and helpful welcome on behalf of The Horton, selling tickets and supporting administration of the venue.
You would need to be able to commit to at least one regular half-day every week. Ad hoc evening sessions, before performances and during the interval, would be shared between all box office volunteers to suit their availability and interests.
Role Description
- To act as the reception for the venue, ensuring the Box Office provides a professional and welcoming service for all visitors including artists, hirers and public.
- To answer the telephone and act as first point of contact for general enquiries.
- To deal with any customer service issues that may occur, either in person, on the phone or via email, in a professional manner, handing over to staff members as required.
- To ensure a thorough knowledge of upcoming events at The Horton and the building’s heritage, to enable the Box Office to give the best possible customer service.
- To operate the computerised box office system and online sales technology. (Training will be given.)
- To ensure the ticketing systems records are maintained and accurate.
- To support the administration of the venue, ensuring information is up-to-date and well organised.
- To be responsible for cash and card transactions made by the Box Office.
- Liaise with staff members and other Box Office volunteers to ensure essential information is passed on and good communication is maintained at all times.
- To keep a log of any visitor access requirements including disabled visitors to the mezzanine who would require support to evacuate the building in an emergency.
- Ensure leaflet displays and merchandise areas are tidy and well-stocked.
- To keep up-to-date on current Box Office practices and attend any appropriate training sessions related to your role.
- Carry out all tasks in the spirit of The Horton’s values of tolerance, welcoming diversity and including everyone.
Personal Qualities and Experience
- A friendly and approachable personality with good communication and telephone skills.
- Passionate about good customer service.
- Must be confident in working independently and under pressure (e.g. managing a queue of people)
- Good computer skills.
- Previous experience of cash handling /financial procedures.
- Enthusiasm for the creative arts, live performance and culture in general.
- Confidence in promoting events and activities to visitors.
- Previous work or volunteering dealing directly with members of the public.
As a role with some responsibility for finance, you may be required to complete a Criminal Records (DBS) check.
To apply
Please send a brief CV and cover letter to [email protected] setting out why you are interested in this volunteer position and what qualities you feel you could bring to the role.
Please also state if there are specific days of the week that you would be available or whether this is flexible.
Please note – this application process is for Box Office Volunteers only.
Due to an extremely high number of expressions of interest, we are temporarily closing this opportunity until the team have had time to review those submitted.
Thank you.
